Privacy Policy

Last updated: 01/05/2026


1. Who We Are


MaKe Dream Holidays Ltd (“we”, “us”, “our”) is a UK-based travel business specialising in tailor-made and luxury holidays.


Registered in England & Wales

Company Number: 17006287

Registered Office: 71-75 Shelton Street, Covent Garden, London WCH2 9JQ


Contact:

Email: privacy@makedreamholidays.co.uk

Phone: 0203 747 1312


We are registered with the Information Commissioner’s Office (ICO) and comply with UK GDPR.


2. What Information We Collect


We may collect and process the following:


  • Name
  • Contact details (email, phone number)
  • Travel preferences and booking details
  • Passport information (only when required for bookings)
  • Payment-related information (processed securely via third-party providers)
  • Website usage data (via cookies – see Cookie Policy)


3. How We Use Your Information


We use your data to:


  • Respond to enquiries and provide quotes
  • Arrange and manage travel bookings
  • Communicate updates regarding your trip
  • Provide customer support
  • Improve our website and services


4. Legal Basis for Processing


We process your data based on:


  • Contractual necessity (to arrange your travel)
  • Legitimate interests (to respond to enquiries and improve services)
  • Consent (for marketing communications, if applicable)


5. Sharing Your Data


We may share your data with:


  • Travel suppliers (airlines, hotels, tour operators)
  • Payment providers
  • IT and website service providers


All partners are required to handle your data securely.


6. International Transfers


As part of travel arrangements, your data may be transferred outside the UK (e.g. hotels abroad). We ensure appropriate safeguards are in place.


7. Data Retention


We only keep your data as long as necessary to:


  • Fulfil bookings
  • Meet legal and financial obligations


8. Your Rights


You have the right to:


  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent


To exercise your rights, contact us at: enquiries@makedreamholidays.co.uk


9. ICO Registration


MaKe Dream Holidays Ltd is registered with the Information Commissioner’s Office (ICO).


10. Security


We take appropriate measures to protect your data from unauthorised access, loss, or misuse.


11. Contact


If you have any questions about this policy, please contact:

privacy@makedreamholidays.co.uk